Mobile Officing and Smartphone
Pushmail
1. What is Pushmail?
- A kind of new mobile email service,is a service about email information will be pushed to user mobile phone,and provide instant sending and receiving email feature.Also it can have synchronizated personal contacts and search organization contacts.
2. What kind of mobile phones do Pushmail support currently?
- Currently Pushmail supports these kinds of mobile phones:
- 1) Symbian^3,S60 series
- 2) Windows mobiles series (Operation System 5.0 advanced)
- 3) iPhone series
- 4) Android series(Operation System 2.0 advanced)
3. How to configure Pushmail in Nokia Symbian mobile phone?
- Pushmail supports Symbian^3,S60 the third generation series mobile phone.You can find internal client application in Nokia mobile phone for mail for exchange.(If not please log in official website to check whether it has corresponding version to install Mail For Exchange.And please download according to your mobile phone version through official website. )The process of setting as following,take N73 for example:
- 1) Open mail for exchange,and enter account and password.Mail server name is mail.domain.com.(Please contact IT5000 for server address.)Open SSL security connection.
- 2) In roaming synchronized service,you can select default settings "Yes,always".
- 3) Set "Open always" in "Peak synchronized schedule/no Peak synchronized schedule" and email will sent to your mobile phone instantly.You can select synchronized time according to actual working time.
- 4) Please set prior for mobile device in "Conflict settings".
- 5) Please select "Contacts" and "Email" for synchronized content.(The system does not support synchronized calendar currently,please do not tick this option.)
- 6) We suggest you select emails in three days or a week or so in "synchronized information tide" to keep over size of mailbox from crashing your flash card.
- After finishing the general settings,you can start to send and receive email through pushmail.
4. How to configure Pushmail in Windows mobiles?
- Pushmail supports wm5.0 advanced mobile phone,please find and open client application Activesync in your mobile phone.
- 1) Enter account and password.Mail server address:mail.domain.com.(Please contact IT5000 for server address.)Open SSL connection.
- 2) Please select "Contacts" and "Email" for synchronized content.(The system does not support synchronized calendar currently.)
- 3) After click menu and "Advanced" in "Conflict settings",please set prior for mobile device.
- 4) We suggest you set downloading email day 3 days and size 10-20K to keep over size of mailbox from crashing your flash card when you set email synchronized option.
- 5) Click menu and "Schedule Arrangement" and set "Option when arrive" in "Peak synchronized schedule/no Peak synchronized schedule".And emails will be pulled to your mobile phone.You can select synchronized time according to actual working time.Select roaming service when you need.
- After finishing the general settings,you can start to send and receive email through pushmail.
5. How to configure Pushmail in iPhone?
- Pushmail supports all iPhone series.Please find and open mail clien application in your mobile phone to add account "microsoft Exchange".Take iPhone 3GS for example(The operations are the same as other iphones except for interface.)
- 1) Enter account and password.Mail server address:mail.domain.com.(Please contact IT5000 for server address.)
- 2) Please select "Contacts" and "Email" for synchronized content.(The system does not support synchronized calendar currently.)
- 3) We suggest you set downloading email day 3 days and pushing folder inbox.
- 4) Open SSL security connection.
- 5) When you synchronize contacts information of account,iPone will inquiry you that whether retain or delete the information,please select to retain.
- 6) Set synchronized time and open "Push" in "acquiring new data" then select to set acquiring information frequency according to actual working time.
- After finishing the general settings,you can start to send and receive email through pushmail.
6. How to configure Pushmail in Android mobile phone?
- Pushmail supports Android 2.0 advanced series mobile phone.Please find and open mail clien application in your mobile phone to add account "Exchange ActiveSync".Take HTC G7 for example(The operations are the same as other Android system phones except for interface.)
- 1) Enter complete account, password and domain.Mail server address:mail.domain.com.(Please contact IT5000 for server address.)
- 2) If customer mail server has open SSL service,you can tick this option.
- 3) Please select "Contacts" and "Email" for synchronized content.(The system does not support synchronized calendar currently.)Click "Finish Settings" to start to synchronize emails.
- 4) Click "menu" to select "more-settings-send and receive".Select peak time and frequency of synchronized email in "time-table".And you can select synchronized time according to actual working time.When it is set "option when arrive (push)",mail server will send new email to your mobile phone at real time.
- 5) Click to "Settings-Account and Synchronization-Exchange Activesync-Release Conflict" and select "Retain all options in phone" to keep confict when synchronizing contacts from causing replacing contacts in mobile phone.
- 6) Click "Settings-Account and Synchronization-General Synchronized Settings-Blackground Data Synchronization/auto Synchronization" and keep ticking to open.
- 7) Click "Settings-Account and Synchronization - Exchange Activesync" and cancel "Synchronization Calendar" project.Click "Synchronizate immediately" in page to finish email and contact Synchronization.
- After finishing the general settings,you can start to send and receive email through pushmail and synchronize to search contacts in mailbox.
7. What kind of mobile networks support Pushmail?
- Pushmail supports GPRS,CDMA and wifi network.
8. How much flow can be generated by using Pushmail?
- The flow generated by Pushmail is mainly the flow about sending and receiving emails and it depends on the size and number of your emails.We suggest you to set limit of email size properly.For example,1K.Select to download to read all the email when necessary.And you can use different kinds of flow monthly payment service.
9. Why are my pusing emails late occasionally?
- There are several problems to cause your mobile phone does not receive push emails on time.
- 1) Network problem.When you in some places where the signal of mobile network is bad,it can cause your emails do not be pushed on time.
- 2) Mobile phone settings problem.If you close your default auto synchronized data,mobile phone will not auto synchronize new data.It work if you just open.
- 3) Mobile phone system problem.If your mobile phone is executing mutiple task progress,it is likely to cause your emails do not be pushed on time.
- 4) Other problems.Please contact system administrator check logs to solve problems.
10. How to save electricity?
- You can set frequency of email receiving and select time lag your receive emails.For example,non-working time and receiving emails once everyday,
11. How to deal with the large number of emails which occupy much space of my mobile phone?
- Generally,you can delete a part of emails whose size is big.(Email will be sent to Deleted folder after deleting,and this operations synchronize with mail server.If email are deleted completely,you cannot restore them.)You can set account again after deletel account and the system will default synchronize emails within three days.
12. Do emails in my mail server will be deleted after deleting accounts?
- No.But if you have synchronized personal contacts in mailbox with mobile phone,these contacts will disappear after deleting accounts.
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